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Terms and Conditions

Welcome to EduLinx! EduLinx provides the link between teachers and businesses who cater to school excursions and incursions, teacher professional learning and partnership programs.

WHAT PARTS OF THESE TERMS APPLY TO ME?

This agreement governs your use of the EduLinx platform available at https://www.edulinx.com.au/ or other channels (Platform) and any other services made available through the Platform. By using the Platform, you agree to be bound by this agreement which forms a binding contractual agreement between you, the User, and us, EDULINX PTY LTD ABN 40 635 552 260 (EduLinx, the Company, we or us).

The remainder of this agreement is divided into three parts:

Part 1 (All Users), which sets out terms that apply to all Users;

Part 2 (Service Providers), which sets out additional terms that apply to Service Providers, being business that use the Platform to list and/or offer their services to Schools including, but not limited to school excursions and incursions, teacher professional learning and partnership programs (Service Provider Services);

Part 3 (Schools), which sets out additional terms that apply to Schools, being schools and their authorised representatives (this includes but is not limited to teachers).

If you intend to use the Platform as a Service Provider, only Parts 1 and 2 of these terms will apply to you.

If you intend to use the Platform as a School, only Parts 1 and 3 of these terms will apply to you.

When we talk about the “Services” in this agreement, we are referring to the services available through our website and any associated services we offer.

The Platform provides an introductory service for Service Providers and Schools including by providing a directory of Services Providers on our Platform.

ALL USERS

ELIGIBILITY

This Platform is not intended for any person under the age of 18 years old or any person who has previously been suspended or prohibited from using the Platform. By using the Platform, you represent and warrant that you are over the age of 18 years.

Please do not access the Platform if you are under the age of 18 years old or if you have previously been suspended or prohibited from using the Platform.

If you use the Platform on behalf of a company or organisation you warrant that you have the necessary authority from that company or organisation to do so.

If you are agreeing to these terms not as an individual but on behalf of your school, company, your employer, an organisation, government or other legal entity (Represented Entity), then “you” or “User” means the Represented Entity and you are binding the Represented Entity to these Terms. If you are accepting these Terms and using our services on behalf of a Represented Entity, you represent and warrant that you are authorised to do so.

ACCOUNTS

In order to use most of the functionality of the Platform, all Users are required to sign-up, register and receive an account through the Platform (an Account).

Subject to any changes to this agreement, which is at the discretion of the Company, it is free to set up and register an Account.

As part of the Account registration process and as part of your continued use of the Platform, you may be required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing, postal and physical addresses, mobile phone number, and other information as determined by the Company from time to time.

You may be signing up and using an Account on behalf of a Represented Entity. We may provide you with multiple logins or Accounts at our discretion. You must ensure that only persons authorised by your Represented Entity are able to access the Account (Authorised User).

You warrant that any information you give to the Company in the course of completing the Account registration process will always be accurate, honest, correct and up to date.

You agree to ensure that your Account does not display any of your personal contact information at any time such that it can be viewed by any other User. You agree to not give your contact details to any other User.

Once you complete the Account registration process, the Company may, in its absolute discretion, choose to accept you as a registered user within the Platform and provide you with an Account.

The Company reserves the right to contact you about any concerning behaviour by you, or to seek a resolution with you.
The Company may, in its absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with this agreement.

FREE TRIAL AND SUBSCRIPTION

We may choose to offer free trials to Users. The following terms apply to any free trials we offer to you:
The free trial period of your subscription lasts for a period specified during the account registration process and at the discretion of the Company. Any free trial period we offer is intended to allow you to experience our Platform.
We determine free trial eligibility in our sole discretion and we may limit eligibility to prevent free trial abuse. We reserve the right to revoke the free trial and suspend your Account in the event that we determine that you are not eligible.

We may charge your chosen payment method (such as your credit card) for your subscription fee at the end of the free trial unless you cancel your subscription prior to the end of the free trial period.

We may offer subscriptions to the Platform as set out on the Platform. Fees for any subscription will be set out on the Platform.

BOOKINGS

The Company may use the Platform or a third party booking service in conjunction with the Platform to allow you to make bookings (Booking Service).

Where any Booking Service is used Users will be bound by this clause and the Third Party Terms in clause 11.

Where a School with a requirement for a service to be provided (1) creates an Account on the Platform, (2) reviews the Service Listings uploaded by Service Providers and (3) makes a request for a booking (Booking Request) which is sent to the Service Provider through the Platform and made using the Booking Service.

If a Service Provider desires to provide services to a School, the Service Provider may accept the Booking Request through the Booking Service (which becomes a Booking). By accepting a Booking Request, the Service Provider confirms that s/he is legally entitled to and capable of supplying the services described in the Service Listing.

USER OBLIGATIONS

As a User, you agree:

not to intimidate, harass, impersonate, stalk, threaten, bully or endanger any other User or distribute unsolicited commercial content, junk mail, spam, bulk content or harassment;

to not share your Account with any other person who is not an Authorised User and that any use of your Account by any other person other than an Authorised User is strictly prohibited. You must immediately notify the Company of any unauthorised use of your Account, password or email, or any other breach or potential breach of the Platform’s security;
to not use the Platform for any purpose other than for the purpose of making arrangements to provide or receive

Services, including:

you must not use the Platform in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity (including requesting or accepting a job which includes illegal activities or purposes); and you must not use the Platform in connection with any commercial or money making or other promotional or marketing endeavours except those that are endorsed herein, or as approved in writing by the Company;
not to act in any way that may harm the reputation of the Company or associated or interested parties or do anything at all contrary to the interests of the Company or the Platform;
you must not make any automated use of the Platform and you must not copy, reproduce, translate, adapt, vary or modify the Platform without the express written consent of the Company;
that the Company may change any features of the Platform or services offered through the Platform at any time without notice to you;
that information given to you through the Platform, by the Company or another User including a Service Provider, is general in nature and we take no responsibility for anything caused by any actions you take in reliance on that information; and that the Company may cancel your account at any time if it considers, in its absolute discretion, that you are in breach or are likely to breach this agreement.

(Reporting other Users) If you believe that another User has violated any of these User obligations, or is otherwise in breach of this agreement (including, but not limited to, bypassing the Platform to communicate with other Users – for a Service Provider breaching clause 5, or for a School breaching clause 7) then you can use the reporting functionality on the Platform to report that User (Reporting Functionality) or by emailing the Company at contact@edulinx.com.au. The Company will take whatever action necessary to ensure that User in in compliance with this agreement, including, but not limited to, terminating that User’s Account.

POSTED MATERIALS

WARRANTIES

By providing or posting any information, materials or other content on the Platform (Posted Material), you represent and warrant that:

you are authorised to provide the Posted Material (including by being authorised to provide any services that you represent you provide);
the Posted Material is accurate and true at the time it is provided;
any Posted Material which is in the form of a review or feedback is honest, accurate and presents a fair view of the relevant person and/or your experience;
the Posted Material is free from any harmful, discriminatory, defamatory or maliciously false implications and does not contain any offensive or explicit material;
the Posted Material is not “passing off” of any product or service and does not constitute unfair competition;
the Posted Material does not infringe any Intellectual Property Rights, including copyright, trademarks, business names, patents, confidential information or any other similar proprietary rights, whether registered or unregistered, anywhere in the world;
the Posted Material does not contain any viruses or other harmful code, or otherwise compromise the security or integrity of the Platform or any network or system; and the Posted Material does not breach or infringe any applicable laws.

LICENCE

You grant to the Company a perpetual, irrevocable, transferable, worldwide and royalty-free licence (including the right to sublicense) to use, copy, modify, reproduce and adapt any Intellectual Property Rights in any Posted Material in order for the Company to use, exploit or otherwise enjoy the benefit of such Posted Material.

If it is determined that you retain moral rights (including rights of attribution or integrity) in any Posted Material, you forever release the Company from any and all claims that you could assert against the Company by virtue of any such moral rights.

You indemnify the Company against all damages, losses, costs and expenses incurred by the Company arising out of any third party claim that your Posted Material infringes any third party’s Intellectual Property Rights.

REMOVAL

The Company acts as a passive conduit for the online distribution of Posted Material and has no obligation to screen Posted Material in advance of it being posted. However, the Company may, in its absolute discretion, review and remove any Posted Material (including links to you, your profile or listings you have posted on the Platform) at any time without giving any explanation or justification for removing the Posted Material.

You agree that you are responsible for keeping and maintaining records of Posted Material.

REFUNDS, SERVICE INTERRUPTIONS AND CANCELLATIONS

The Company will have no liability or obligation to you if:
a School or Service Provider cancels at any time after the time for performance of the Service Listing is agreed; or
for whatever reason, including technical faults, the Services cannot be performed or completed,
and you will not be entitled to any compensation from the Company.

SERVICE LIMITATIONS

The Platform is made available to you strictly on an ‘as is’ basis. Without limitation, you acknowledge and agree that the Company cannot and does not represent, warrant or guarantee that:

the Platform will be free from errors or defects;
the Platform will be accessible at all times;
messages sent through the Platform will be delivered promptly, or delivered at all;
information you receive or supply through the Platform will be secure or confidential; or
any information provided through the Platform is accurate or true.

INTELLECTUAL PROPERTY

The Company retains ownership of or provides you with a sublicense to (as the case may be) all materials developed or provided (or both, as the case may be) in connection with the Services (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Service Content) and reserves all rights in any Intellectual Property Rights owned or licensed by it not expressly granted to you.

You may make a temporary electronic copy of all or part of the Service Content for the sole purpose of viewing it and adapting it for the purpose of accessing and using the Services. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Service Content without prior written consent from the Company or as permitted by law.

In this agreement, “Intellectual Property Rights” means all copyright, trade mark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of this agreement both in Australia and throughout the world.

THIRD PARTY CONTENT

The Platform may contain text, images, data and other content provided by a third party and displayed on the Platform (Third Party Content). The Company accepts no responsibility for Third Party Content and makes no representation, warranty or guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third Party Content.

THIRD PARTY TERMS

Any Service that requires the Company to acquire goods and services supplied by a third party on behalf of the User (including a booking service) may be subject to the terms & conditions of that third party (Third Party Terms), including ‘no refund’ policies.

Users agree to familiarise itself with any Third Party Terms applicable to any such goods and services and, by instructing the Company to acquire the goods or services on the User’s behalf, the User will be taken to have agreed to such Third Party Terms.

DISPUTES BETWEEN USERS

You should direct any complaint relating to another User to that User. Users must take all reasonable steps to resolve any dispute with another User with that User.

If any issue or problem relating to the Platform remains unresolved after directing a complaint to a relevant User, or if the complaint does not relate to another User, you must report it to the Company via the functionality set out on the Platform. We will assess the complaint and attempt to quickly and satisfactorily resolve it.

Any costs you incur in relation to a complaint or dispute will be your responsibility.

The Company has the option to appoint an independent mediator or arbitrator if needed. The cost of any mediator or arbitrator must be shared equally between each of the parties to the dispute.

The Company reserves the right to hold funds in relation to a dispute until the dispute is resolved by the relevant parties or by a mediator or arbitrator.

If you have a dispute with the Company, you agree to notify us first and enter into discussion, mediation or arbitration with us for a minimum of a 120-day period before pursuing any other proceedings.

Notwithstanding any other provision of this clause 12, you or the Company may at any time cancel your Account or discontinue your use of the Platform.

SECURITY

The Company does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with your use of the Platform. You should take your own precautions to ensure that the process you employ to access the Platform does not expose you to the risk of viruses, malicious computer code or other forms of interference.

DISCLAIMER

(Introduction service and directory) the Company is a medium that facilitates the introduction of Schools and Service Providers for the purposes of making arrangements to fulfil service offerings regarding Service Provider Services or simply providing a directory for Service Provider Services. The Company simply collects a service fee, if applicable, in consideration for providing this introduction service and does not have any obligations or liabilities to, and is not a party to any contract between, Schools and Service Providers in relation to such Service Provider Services or otherwise resulting from the introduction.

(Limitation of liability) To the maximum extent permitted by applicable law, the Company excludes completely all liability to any person for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to the Platform or its use or any services provided by any Service Provider. This includes the transmission of any computer virus.

(Disclaimer) All express or implied representations and warranties are, to the maximum extent permitted by applicable law, excluded. Where any law (including the Competition and Consumer Act 2010 (Cth)) implies a condition, warranty or guarantee into this agreement which may not lawfully be excluded, then to the maximum extent permitted by applicable law, the Company’s liability for breach of that non-excludable condition, warranty or guarantee will, at our option, be limited to:
in the case of goods, their replacement or the supply of equivalent goods or their repair; and
in the case of services, the supply of the services again, or the payment of the cost of having them supplied again.
(Indemnity) You agree to indemnify the Company and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from you or your representatives’ use of the Platform or your provision or receipt of Services from another User.

(Consequential loss) To the maximum extent permitted by law, under no circumstances will the Company be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with the Platform, this agreement or their subject matter, or any services provided by any Service Provider (except to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth)).

CONFIDENTIALITY

You agree that:

no information owned by the Company, including system operations, documents, marketing strategies, staff information and client information, may be disclosed or made available to any third parties; and
all communications involving the details of other users on this Platform and of the Service Provider are confidential, and must be kept as such by you and must not be distributed nor disclosed to any third party. For the avoidance of doubt, a third party is not another authorised User or personnel of a School.

PRIVACY

You agree to be bound by the clauses outlined in the Company’s Privacy Policy, which can be accessed on our website.

TERMINATION

The Company reserves the right to terminate a User’s access to any or all of the Platform (including any listings and subscriptions) at any time without notice, for any reason.

In the event that a User’s subscription is terminated:

the User’s access to all posting tools on the Platform will be revoked;
the User will be unable to view the details of all other Users (including contact details, geographic details, any other personal details and service listings or requests); and the User may be unable to view the details of all other Service Providers (including contact details, geographic details and any other details), and all service listings previously posted by the respective User will also be removed from the Platform.

Users may terminate their subscription to the Company at any time by using the Platform’s functionality where such functionality is available. Where such functionality is not available, the Company will effect such termination within a reasonable time after receiving written notice from the User.

Notwithstanding termination or expiry of your subscription or this agreement, the provisions of Part 1 and any other provision which by its nature would reasonably be expected to be complied with after termination, will continue to apply.

TAX

You are responsible for the collection and remission of all taxes associated with the services you provide or receive or any transactions through your use of the Platform, and the Company will not be held accountable in relation to any transactions between Schools and Service Providers where tax related misconduct has occurred.

RECORD / AUDIT

To the extent permitted by law, the Company reserves the right to keep all records of any and all transactions and communications made through this Platform between you and other Users (including conversations, user posts, job request bids, comments, feedback, cookies, and I.P. address information) for administration purposes and also holds the right to produce these records in the event of any legal dispute involving the Company.

GOVERNING LAW

This agreement is governed by the law applying in New South Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of New South Wales and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.

SERVICE PROVIDERS

ELIGIBILITY

You must verify that any user is over 18 years old.

You must at all times maintain a valid working with children check in the jurisdiction you offer Service Listings. The Company is under no obligation to confirm the status of your eligibility to work with people under 18 years old. You indemnify the Company against any claim that may arise in connection with your eligibility to work with people under 18 years old.

SERVICE LISTINGS

You acknowledge and agree that:

you must use your best endeavours to provide as much information as possible in any listing you upload to offer to provide services on the Platform (Service Listing);
any information you give to the Company in the course of providing a Service Listing will always be accurate, honest, correct and up to date;
the Company may choose not to accept any Service Listing you submit to the Platform, the Company may limit the number of Service Listings you can submit on the Platform , the Company may update the required information and filters on your Service Listing from time to time;
the Company may create example service listings for a Service Provider to claim and update as an initial example for guiding Service Providers (however it is the ultimate responsibility of Service Providers to ensure any information is accurate and updated and the Company will not be responsible for any information not verified by a Service Provider using an example service listing;
in the event that we use a Booking Service, you may only charge each School the amount you have quoted minus the Service Fee (Remaining Balance) for the Service Provider Services quoted and you must not try to claim the Service Fee from the School;
the Remaining Balance will be paid by the School to the Company upon your acceptance of a School request in response to a Service Listing, and the Company will pay the Remaining Balance to you within a reasonable time after having received it from the School;
you must take all reasonable steps to complete the Service Provider Services as described in every Service Listing that is accepted by a School, including by not cancelling any part of such a Service Listing;
you must deal with any dispute with a School in accordance with clause 10 of Part 1;
the Company reserves the right to allocate the Quoted Amount between a School and a Service Provider in accordance with any other agreement between that School and Service Provider;
any additional terms and conditions relating to a Service Listing or quote provided via the Platform are solely between you and the School and do not involve the Company in any way, except that they must not be inconsistent with your obligations under this agreement; and the Company will have no responsibility for the accuracy, reliability or timeliness of the content provided by a School responding to a Service Listing.

FEES

Viewing the Platform and posting a Service Listing is free.

Once you accept a response from a School, the School will be prompted to pay the amount you quoted (GST inclusive) in the Service Listing (Quoted Amount).

All fees for a Service Listing will be invoiced separately to the Platform. The Service Provider will provide an invoice to the School.

Once we receive payment from the School, we will transfer the Remaining Balance to you, being the Quoted Amount minus <commission amount> (Service Fee).

The Company reserves the right to change or waive the Service Fee at any time by updating this agreement.

REFUNDS & CANCELLATIONS

Without limiting or otherwise affecting the terms of this agreement, if you wish to cancel a service before you have fulfilled the requirements of the service the School requested, you must contact us using the Platform’s functionality, including providing details as to why you are cancelling. If the Company decides to investigate your request, you must provide assistance and information to the Company as reasonably requested.

You must ensure that your cancellation policy and refund policy in relation to Schools cancelling Service Provider Services is in compliance with all applicable laws.

If we accept your request to a cancel a service, we may take one or more of the following actions:
cancel your subscription with the Company;
refund the Service Fee to the relevant School; or
require that you pay all or part of the Service Fee refunded to the School and issue you an invoice for that amount.
The Service Fee is by default non-refundable. However, the Company may, in its absolute discretion, issue refunds of the Service Fee in certain circumstances.

You agree to honour and comply with the process set out in this clause 4 in the event of a pricing error on the Platform.

BYPASSING

You agree that while you are a Service Provider on the Platform, regardless of the reason that your Account was suspended or cancelled, you will not, either directly or indirectly, solicit or attempt to solicit any business, work, income or other benefit, from any School whom you came to know about, or with whom you provided services to directly or indirectly, by using the Platform. This provision will apply whether or not the School or their representative is still active on the Platform.

The Company may, in its absolute discretion, cancel your Account and suspend you from using the Platform if it finds or suspects that you have breached or are in breach of this clause 5.

Other Users may report you if they suspect you are breaching this clause, using the Reporting Functionality or by

emailing the Company at contact@edulinx.com.au.

BINDING CONTRACT

You agree that when a School submits an enquiry in response to your Service Listing, this constitutes their intention and offer to enter into a contract with you, where you will provide the School with the service in the Service Listing they responded to in exchange for payment of the Quoted Amount in the Service Listing. A contract is formed in this respect when you respond to an email or message on the Platform confirming that you accept the School’s offer.

WARRANTIES

By listing yourself as a Service Provider on the Platform and posting a Service Listing, you represent and warrant that:
you are able to fulfil the requirements of the Service Provider Services specified in the Service Listing;
you will provide the relevant Service Provider Services to Schools:

using suitably qualified and trained personnel exercising due care and skill in a professional, efficient, diligent and safe manner, and to the best industry standards; and
in compliance with all applicable laws; and
any individuals involved in performing the relevant services have not been previously convicted of an indictable offence, and any companies involved in performing the relevant services have no current legal, criminal, civil or administrative proceedings against the company.

SCHOOLS

ELIGIBILITY AND AUTHORISATION

If you are singing up as a teacher you must have authorisation from your school to sign up and use the Platform. You must obtain any necessary consents and/or authorisations required from your school to use the Services.
Schools are responsible for ensuring the organisation of all incursions or excursions teacher professional learning’ and ‘partnership programs’with Service Providers.

If you are a School (or an authorised representative of a School including a teacher) using the Platform, you represent and warrant that:

you are authorised to do so;
you have discussed the excursion or incursion with your faculty, executive, principal as applicable;
you have completed any applicable risk assessment forms and links to the Australian national curriculum outcomes;
you have verified that any Service Provider has a valid working with children check; and
you are responsible for ensuring any teacher professional learning sessions are relevant for any required education standards.

You represent and warrant that you have carried out these steps. You indemnify the Company against any claim that may arise in connection with any non-compliance with obtaining pre-authorisation and any required steps or compliance with undertaking the Service Provider Services available on the Platform.

SERVICE LISTINGS AND FEES

You acknowledge and agree that:

if you respond to a Service Listing, that will constitute your offer and intention to enter into a contract with the Service Provider;
you are to deposit money into your Account to pay for the Services and, if not used in relation to a Service Listing, that money will remain in your Account for a period of 12 months after which it will be forfeited to the Company;
if we use a Booking System, for each offer you submit in response to a Service Listing on the Platform that is accepted by the Service Provider, the Quoted Amount will be debited from your Account and the Company will keep a Service Fee which will be a percentage of the Quoted Amount; and
any terms and conditions relating to services or a quote provided via the Platform are solely between you and the Service Provider and do not involve the Company in any way, except that they must not be inconsistent with your obligations under this agreement.

PAYMENT

(Payment obligations) You must pay any invoice issued by a Service Provider for the Service Provider Services by the time listed in the invoice. If you are using the Booking System then you must pay any amount by the time specified in the Booking System.

(Card surcharges) the Company reserves the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard, American Express or Diners Club).

(Online payment partner) the Company may process payments through the Platform using an online payment partner (Online Payment Partner). In addition to this agreement, your purchase of any services via the Platform will be subject to the terms and the privacy policy of the Online Payment Partner, available on the Online Payment Partner’s website.

You agree to release the Company and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from any act or omission of the Online Payment Partner, including any issue with security or performance of the Online Payment Partner’s platform or any error or mistake in processing your payment.

(Pricing errors) In the event that we discover an error or inaccuracy in any price at which your order was purchased via the Platform, we will attempt to contact you and inform you of this as soon as possible. Subject to agreement with the Service Provider, you will then have the option of purchasing the relevant services at the correct price, or cancelling your order. If you choose to cancel your order and payment has already been debited, the full amount will be credited back to your original method of payment.

CANCELLATIONS

The Company will have no liability or obligation to you if a Service Provider cancels a job any time after you have accepted it and you will not be entitled to any compensation from the Company, including any portion of the Service Fee.

If you wish to cancel a service before the Service Provider has fulfilled the requirements specified in the Service Listing, you must contact the Service Provider. If the Company decides to investigate your cancellation, you must provide assistance and information to the Company as reasonably requested.

If you cancel a service, whether the Remaining Balance paid to the Service Provider is refundable to you in respect of that service will depend on the cancellation policy and refund policy of the Service Provider.

The Service Fee is by default non-refundable. However, the Company may, in its absolute discretion, issue refunds of the Service Fee in certain circumstances.

RATINGS AND REVIEWS

Schools may rate a Service Listing (Rating) and/or may provide feedback to Service Provider regarding the Service Provider’s Services to Schools for school excursions and incursions purchased by that School (Review).

Ratings and Reviews of a School can be viewed by any user and will remain viewable until the relevant Service Provider’s Account and/or Service Listing is removed or terminated.

A School must provide true, fair and accurate information in their Review.

If we consider that the Review is untrue, unfair, inaccurate, offensive or inappropriate, we may delete the Review or ban the School from posting the Review. We do not undertake to review each Review made by a School.

To the maximum extent permitted by law, we are not responsible for the content of any Reviews.

You may not publish Reviews for Service Providers to which you have personal or professional relations.

You can write a Review about a Service Provider if you have had a buying or service experience with that Service Provider, which means that:

you have purchased a product or service from that Service Provider; or
you have placed an order with the Service Provider; or
you can otherwise document your use of the Service Provider’s service, including via correspondence or other interaction with the Service Provider,
(collectively referred to as a Service Experience).

You may only write about your own Service Experience. You are not permitted to write a Review about somebody else’s Service Experience, such as that of a family member or friend.

You may not write a review about a Service Provider you have previously owned, currently own, or which an immediate family member currently owns, or if you are an executive or employee of that Service Provider, or work for the Service Provider. Similarly, you may not write a Review about a direct competitor to the Service Provider you own, are employed by or work for.

Your Service Experience must have occurred within the last 12 months. This means within 12 months from the date on which you write the Review.

You are encouraged to be specific and factual in your Reviews. If you have been offered an incentive by a Service Provider to write a Review, you should include information about this in your Review. Incentives include the Service Provider offering you a gift, reward, discount or advantage for writing a Review about the Service Provider on the Platform.

LINKED BUSINESSES

You acknowledge and agree that:

the Platform provides links and introductions to Service Providers owned and operated by third parties that are not under the control of the Company;
the provision by the Company of introductions to Service Providers does not imply any endorsement or recommendation by the Company of any Service Provider;
the Company does not examine, determine or warrant the certification and/or licensing, competence, solvency or information of any Service Provider who uses or is listed on the Platform; and
any terms and conditions relating to a service, Service Listing or quote provided via the Platform constitute a contract between you and the Service Provider and do not involve the Company in any way.

COMMUNICATION OUTSIDE THE PLATFORM

You must not communicate with a Service Provider other than to arrange the Service Provider Services, or request or entice a Service Provider to communicate with you, outside the Platform (except in the course of accepting the Service Provider’s Services).

The Company, in its absolute discretion, may cancel your Account and suspend you from using the Platform if it finds or suspects that you have breached or are in breach of this clause 7.

Other Users may report you if they suspect you are breaching this clause, using the Reporting Functionality or by emailing the Company at contact@edulinx.com.au.